Frequently Asked Questions

Handling at Music Inn World Instruments runs 1–2 business days and transit 3–7, so 4–9 business days in total, with tracking emailed the moment the parcel is scanned.

Music Inn World Instruments charges a flat $14.99 for US delivery, waived on orders of $99.00 and over.

No: the Music Inn World Instruments carrier account covers US addresses only.

Web orders from Music Inn World Instruments go out by carrier, while in-person buying happens at 169 W 4th St, New York, NY 10014, United States during Mon–Sat: 10:00–19:00 | Closed Sunday.

Card payment is available at Music Inn World Instruments, together with Afterpay, Klarna and WeChat Pay, processed entirely by the payment provider.

Within 30 days of delivery Music Inn World Instruments will take an unused item back in its original packaging; a mistake of ours carries a prepaid label. See the Refund and Returns Policy page for the conditions Music Inn World Instruments works to.

Music Inn World Instruments turns refunds round within 5-7 business days of the return being checked in; statements take a little longer to catch up.

Write quickly and Music Inn World Instruments can stop the order before picking; after that point it is a return like any other.

Music Inn World Instruments sees a confirmation and the last four digits, never the card number itself.

A person at Music Inn World Instruments reads [email protected] and answers within 1 business day, or pick up the phone: (212) 243-5715.

Music Inn World Instruments
169 W 4th St, New York, NY 10014, United States
Phone: (212) 243-5715
Email: [email protected]
Hours: Mon–Sat: 10:00–19:00 | Closed Sunday